Spanish & Italian Customer Service Representative

An internationally renowned company is seeking a Spanish & Italian Customer Service Representative (fluent Italian & Spanish language skills required) to join their team in Watford (Hertfordshire) on a full time, permanent basis. The company offers a strong hybrid work policy for all employees.

Utilising your English, Italian and Spanish language skills, the successful candidate will be responsible for providing a high level of customer service at all times ensuring sales opportunities are maximised through various communication channels.

Responsibilities will include, but will not be limited to:

• Providing exceptional customer service via phone and email in the the required language
• Assisting with customer enquiries and resolve any issues with a friendly and positive approach
• Developing good relationships with a diverse and dynamic team to ensure the highest level of customer satisfaction
• Coordinating with couriers to oversee and track shipments
• Maintain accurate records and ensure that all customer interactions are well-documented

The ideal candidate will have a proven track record of success working within a customer service role, you will possess excellent communication skills and be an excellent team player.

In return the company is offering a competitive salary and a range of company benefits too.

If you are living in North London, North West London, Watford and the surrounding area or you are looking to relocate, please apply for further information.

Park Street People Ltd is an Equal Opportunities Employer. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We are acting as an Employment Agency in relation to this role.