Reference: 00108 Job Type: Permanent Date Posted: 27 June 2016
Job Type: Permanent
Date Posted: 27 June 2016
Managing inbound calls at a busy virtual services centre, you will be taking messages and handling customer calls ranging from inquiries through to grievances. With an impeccable telephone manner and confident computer skills, you will be a very professional individual and be used to providing top-of-the-line customer service. You will work 5 days of the week between the hours of 8am and 8pm but will need to be available to work any of the 7 days of the week.
Key responsibilities for this role will include:
• Call handling and monitoring
• Data collection and recording
• Writing Reports
• Customer Service and handling
Looking to develop a career within elite customer services while working in an award-winning environment, you will bring with you previous customer service experience, a good level of patience, and previous work within a similar area. Looking to work full time, you will be able to commit to your shift pattern on a permanent basis. Someone who is motivated by a fast-paced environment, you will be looking to build a long-term stable career within a quality business. Due to the nature of the business, you may need to work bank holidays, however a generous benefits system is in place for a long-term member of staff.
You will join a growing company, with a highly professional environment which emphasises an atmosphere of efficiency and accuracy. Awarded with Gold Star customer service reports, they provide customers with a customer service experience. This role is easily commutable from Windsor, Slough, Ascot, and other surrounding areas.
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Park Street People Ltd is an Equal Opportunities Employer. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We are acting as an Employment Agency in relation to this role.
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£23,000 + Benefits
- Established company
- Modern offices
- Easily commutable by public transport
- Great team environment
- Career progression potential
- Part of a growing team working on their key service provision
Negotiable + Benefits
- Well established and well known company within their industry
- Would suit a .Net Developer with C#, VB.NET, ASP.NET experience
- Small friendly IT team
- Modern offices
- Commutable by train from London in less than 30 minutes