Reference: 04327 Job Type: Permanent Date Posted: 11 August 2016
Job Type: Permanent
Date Posted: 11 August 2016
Leading service driven organisation are looking to recruit a forward thinking, people driven Training Services Team Leader to lead their growing team of Customer Service Representatives. Working for a growing and dynamic organisation, you will be a front line position, fully accountable for ensuring SLA’s are met with a major corporate client they work on behalf of. A positive and driven character, you will be able to demonstrate an exemplary background in people management within a customer service environment. Working closely with other departments (in particular the sales / new business team), you will also possess the ability to manage client expectations (both over the phone and face-to-face). This is a very busy role, where attention to detail and flexibility is key. Offering a considerable package, this is an opportunity to progress your career. Experience of the training sector would be preferable, although by no means essential. Due to the nature of being the Lead Client Account Manager for this team, you will also have a set revenue based target (as well as other targets relating to set SLA's). This is the reason for a considerable bonus being payable on top of the base salary. Based in Bracknell (Berkshire), this role is commutable from locations such as Reading, Ascot, Wokingham, Camberley, Sandhurst, Maidenhead and Windsor. Due to time constraints, only successful applicants will be contacted for this specific vacancy. Please apply via this website to be considered for this role. Park Street People Ltd does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. We are acting as an Employment Agency in relation to this role.
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