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Telesales Assistant

map_markerReading CoinNegotiable

Vacancy summary

Vacancy summary

Reference: 01878

Job Type: Permanent

Date Posted: 11 August 2016

The Opportunity Working within a telesales environment, you will field inbound and outbound calls, providing top of the line customer service and working to provide support to the main telesales team. Quick on your feet, with good order processing skills, you will also provide assistance in resolving any customer account or delivery issues. As this is a close, tight-knit team, you will find that being proactive will introduce you to extra opportunities and allow you to have a certain amount of autonomy in determining what responsibilities you will take on. Key Responsibilities • Credit Control • Incoming and outbound calls • Customer Service • Order Processing • Helpdesk and customer issue handling The Candidate A proactive individual, you will have an excellent telephone manner and interpersonal skills. Very adept in your IT skills, you will be competent in your use of Outlook, Word, Excel, and preferably some CRM systems. It is essential that you see yourself as a team player, and that you know you will be joining a team that goes the extra mile on a consistent basis. You will need to have a strong research aptitude and be self-motivated, and hard-working. The Client Established for over 10 years, this client has identified space within the audiovisual market where they have found great success. Using a friendly approach, they insist on a vigorous quality controls system to guarantee exceptionally high standards of customer service. Due to time constraints, only successful applicants will be contacted for this specific vacancy. Please apply via this website to be considered for this role. Park Street People Ltd does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. We are acting as an Employment Agency in relation to this role.

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