Technical Engineer

map_markerEpsom CoinNegotiable

Vacancy summary

Vacancy summary

Reference: 06207

Job Type: Permanent

Date Posted: 11 August 2016

Our client, a successful technology company based in Epsom is currently recruiting for Technical Engineer. This role is a highly hands on position providing technical coding and troubleshooting and tier 3 code fix level support to the company’s support desks. You will be assigned technical issues to troubleshoot, solve and be expected to deliver the root cause assessment. As Technical Engineer you need to be viewed in the company as the person people can go to when faced with complex technical challenges and you must be able to work without supervision on the technical issues. Alongside this you will also be responsible for ensuring the SLA’s are met with regard to customer response and fixes. To be considered for this position you must have an understanding of inbound and outbound call centre environments and financial trading environments. Ideally you will also be strong in both backend server and real time development knowledge and have a BSC in Computer Science, Engineering or equivalent work experience. The following technical skills are also required: • Windows 2008 knowledge • Working knowledge of LAN’s and WAN’s • Experience using database technologies • Knowledge of Cisco routers • Experience of Telephony and Telecommunication development experience • Experience of wireshark and its use • SIP experience If you are a person who is passionate about customer success and loves solving cross functional technical problems of the highest complexity then please do apply for this role today. Please apply via this website. For more information on all of our job vacancies as well as recruitment advice, please follow Park Street People on our Facebook and Twitter pages. We are only the click of a button away. Park Street People Ltd is an Equal Opportunities Employer. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We are acting as an Employment Agency in relation to this role

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