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Technical Account Manager

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Vacancy summary

Vacancy summary

Reference: 03150

Job Type: Permanent

Date Posted: 11 August 2016

Working on behalf of a leading technology business with rapid growth, we are recruiting for a Technical Account Manager to join an existing team. You will be responsible for providing technical , service and project support to key accounts via phone calls, emails and face to face meetings to demonstrate an in depth technical knowledge of the company's services. It is essential for this role that you are fluent in one of the following European languages: French or German. Your key duties in this position will be to liase with clients alongside the Sales manager, representing the company's products and services from both a technical and software integration perspective. You will be working pro actively with the front line support teams for technical escalation and issue management to resolve all business and technical problems. Another requirement to the role will see you working with the clients in order to understand their core business and vertical, to see where the company can add value. Here you will be able to work with the sales teams to identify new opportunities within these existing relationships. You will also be project managing larger customer engagements involving internal development teams or third party developers. To be considered for this role it is essential that you have strong facing communications skills, fantastic problem solving and service delivery awareness. This role does require you to be able to travel within the UK and abroad for occasional overnight stays. It is desirable that you also have a working knowledge of Microsoft development technology, working knowledge of Java, technical experience with Web Service applications, networking knowledge and experience of having worked in virtual teams across geographical location and time zones. Based in Reading, our client is commutable by both car and public transport from towns throughout Berkshire, Hampshire, Surrey, Oxfordshire and Buckinghamshire (including Reading, Bracknell, Wokingham, Ascot, Camberley, Windsor, Newbury, Oxford, Maidenhead, Slough, Farnborough and Aldershot). Please apply via this website to be considered for this role. Due to time constraints, only successful applicants will be contacted for this specific vacancy. Park Street People Ltd does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. We are acting as an Employment Agency in relation to this role.

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