Scientific Support & Systems Analyst

A global biotechnology company who are a market leader in their therapeutic area are looking for a Scientific Support & Systems Analyst to join their team in Oxford. Working independently, you will provide hardware and software systems support to a busy R&D site.

This is a great opportunity to work for a pharmaceutical company who have created a centre of excellence and constantly focus on driving innovation and using cutting edge techniques in their science.

As a key support to the Scientists within the business you will troubleshoot/fix hardware/software issues, proactively engage with stakeholders and manage vendor relationships as well as provide training and technical guidance/advice on internal systems and correct usage.

Key Responsibilities

• Provision of a scientific/technological systems helpdesk providing support across laboratory equipment, hardware and software systems
• Engage with Research Scientists and departments to provide correct equipment and new systems for experiments
• Subject matter expert providing advice
• Overseeing all commercial and custom lab equipment
• Administer all laboratory information management system software
• Identify and diagnose any failures to the system

Requirements

• Background in a scientific or pharmaceutical company providing systems/application support
• Extensive knowledge of laboratory instrumentation software and its troubleshooting
• Familiarity with Empower 3, MetaXpress, Nugenesis and IDBS is preferred
• Ideally, an understanding of drug development processes
• Excellent communication and problem-solving skills

Park Street People Ltd does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. We are acting as an Employment Agency in relation to this role.