Reference: 05368 Job Type: Permanent Date Posted: 11 August 2016
Job Type: Permanent
Date Posted: 11 August 2016
Our client is looking for a number of motivated individuals to join their team of Outbound Customer Service Executives. This is an excellent opportunity for someone looking to join a busy and growing team. Qualifications / Experience - Previous office based telemarketing experience is ideal, although strong customer service experience will be considered - Professional and friendly telephone manner - Motivated, positive and energetic approach to work Duties - Making outbound calls on behalf of major new clients (data cleansing/data capturing etc...) - Full case management of inbound calls (from initial enquiry through to customer resolution) - Following up mailshots and other marketing activity - Giving customers product information - Booking appointments This is not a sales role and while the calls are cold, they are to people who have expressed an interest in products/services. You will need to be flexible to work on Saturdays as this role will include some weekend work (5 days from 6). The salary for this role will be circa £16-18k, depending on experience, and the company are based in the Pangbourne area. For further details please apply through this website.
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