Reference: 01547 Job Type: Permanent Date Posted: 10 August 2016
Job Type: Permanent
Date Posted: 10 August 2016
A fast-paced and diverse role, you will be responsible for ensuring that the customer experience within the shop is as seamless as possible. Ensuring that departmental and personal SLAs and KPIs are maintained, you will provide customer support for queries and ensure that accurate records are maintained of discussions and correspondence with customers. Key responsibilities for this role will include: • Communicating with customers by phone, email, letter, and face-to-face • Managing customer issues and providing resolutions • Negotiating and selling resolutions to customers A confident communicator with excellent customer service skills, you will be experienced in providing support and communication to a wide variety of customers. You will work 40 hours per week for 5 days, from 9am to 6pm. You will need to be very self-motivated in this role to reach the full potential. A family-run business, established in the southwest of England over 35 years ago, this business sources a variety of furnishings with a specific focus on finding unique designs and collections to bring to their shops. Rapidly expanding, this is a growing business with plenty of opportunities on offer. Due to time constraints, only successful applicants will be contacted for this specific vacancy. Please apply via this website to be considered for this role. Park Street People Ltd does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. We are acting as an Employment Agency in relation to this role.
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