Reference: 02295 Job Type: Permanent Date Posted: 11 August 2016
Job Type: Permanent
Date Posted: 11 August 2016
The Opportunity Fluent in English and Russian in BOTH your speaking and writing skills you will be ensuring quality customer query resolution and working to process customer requests and issues while resolving the issues at hand. Working in a multilingual environment, you will be working with your customers in their native language in order to help quickly and effectively resolve their enquiries. Ensuring that the day to day delivery of program services is correct, you will be responsible for the data entry involved in the role. As a quick learner, you will be fully aware of all aspects of the company and capable of answering any question from the customers. Key Responsibilities • Customer interface for queries, requests, and issues • Telephone communication • Manage multiple priorities • Efficient and straightforward guidance The Candidate A keen individual, you will quickly handle any customer needs using their language. With a professional demeanour and previous call handling experience, you will have an attention to detail and have an ability to manage multiple tasks consistently. Absolutely fluent in reading and writing of English and Russian, you will be consistently communicating in these languages and must be well-versed in vocabulary and professional speech. The Company A specialist service provider based near Reading, Berkshire they have a large European presence and many people within the team are multilingual. Standard hours of work are Monday-Friday, 9am to 5.30pm and their office location is commutable by both car and public transport from towns throughout Berkshire, Hampshire, Surrey, Oxfordshire and Buckinghamshire (including Reading, Bracknell, Wokingham, Ascot, Camberley, Windsor, Maidenhead, Slough, Farnborough and Aldershot). Please apply via this website to be considered for this role. Due to time constraints, only successful applicants will be contacted for this specific vacancy. Park Street People Ltd does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. We are acting as an Employment Agency in relation to this role.
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