IT Support Specialist – 12-month contract

map_markerUxbridge Coin£30.00 to £31.00 per hour

Vacancy summary

Vacancy summary

Reference: 07544

Job Type: Contract

Date Posted: 11 January 2019

  • Working for a Global Pharmaceutical Company
  • Excellent opportunity to work for a company that truly value their employees
  • Initial 12-month contract with potential to be extended

IT Support Specialist – 12-month contract

A leading Pharmaceutical company based in Uxbridge is currently looking to recruit an IT Support Specialist to join their Service Desk group. We are seeking talented individuals who are ready to hit the ground running on an initial 12-month contract in a fast-paced, demanding work environment.


  • Responding to requests from users by phone or remote access and diagnose than resolve IT related issues
  • Recording and tracking the tickets
  • Making sure that all incidents are recorded correctly in the system, and the process has been followed until the customer resolution has been achieved
  • Troubleshoot and Analysing various technical issues
  • Remote installation of company software and applications
  • Supporting users with operation of the applications and their functionality
  • Updating policies, procedures and documentation
  • Communicate with other IT teams in the company
  • Assisting with new user set up
  • Ownership of password changes, lockouts and resets


  • Ideally degree educated in Computer Science
  • Strong previous experience covering 1st and 2nd line support
  • Knowledge about VOIP, LAN, WLAN, WiFi etc.
  • Experience in installation and maintenance hardware, software and laptops
  • Solid technical background with customer service approach
  • Essential troubleshooting abilities
  • Excellent communication skills
  • Strong attention to detail

Please apply via this website to be considered for this role. Due to time constraints, only successful applicants will be contacted for this vacancy.

Park Street People Ltd does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. We are acting as an Employment Business in relation to this role.

Want to earn up to £500? *
*Terms and conditions apply

Similar jobs to consider

  • Application Support Analyst - Marlow

    Coin£30,000 to £35,000

    Map MarkerMarlow

    Map MarkerPermanent

    • They have an inspiring management team who lead from the front and are focused on developing their business to the next level
    • Ongoing training and development on the latest technology
    • Great working environment and really look after their staff 
  • Team Assistant - Pharmaceutical - Central London


    Map MarkerLondon

    Map MarkerPermanent

    • Global biotech company
    • Team focused environment 
    • Fantastic growth opportunity
  • Solution Architect - SharePoint - Berkshire

    Coin£60,000 to £70,000

    Map MarkerReading

    Map MarkerPermanent

    • A Microsoft technology specialist working on next generation projects 
    • Opportunity to further develop your specialism in SharePoint and O365 technology
    • A company focused on innovation, development and excellence