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IT Help Desk - Call Handler

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Vacancy summary

Vacancy summary

Reference: 07993

Date Posted: 27 June 2016

IT Help Desk - Call Handler working in a small team within the IT Support group. This is a full-time, permanent role in Bracknell town centre, parking provided. The successful candidate will have good communication skills and attention to detail. The calls need to be qualified accurately and then passed to first line support for resolution, with attention to customer Service Level Agreements, to ensure these are not breached. The company provides IT support to small and medium size businesses from basic hardware and software to planned migration projects. Due to time constraints, only successful applicants will be contacted for this specific vacancy. Park Street People Ltd is an Equal Opportunities Employer. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We are acting as an Employment Business in relation to this role.

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