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French & German Service Desk Representative (1st Line) - Reading

map_markerReading Coin£21,000 to £23,000 + Benefits

Vacancy summary

Vacancy summary

Reference: 06255

Job Type: Permanent

Date Posted: 1 September 2016

  • World-leading solutions provider
  • Modern offices in easy-to-reach location, both by train and car
  • Opportunity for training and development into more technical support
  • Multilingual team, ideal for those looking to utilise 2 foreign languages in addition to native tongue

German and French speakers needed!!! An opportunity has come up for business fluent/graduate level speakers of French, German and English as a 1st Line Support Representative with a market-leading technology and consulting solutions provider.

The role will focus on supporting their German & French customer base who require technical support for different issues. Utilising a helpdesk ticketing system, you'll have key SLA's to achieve on a daily basis in respect of response times as and when issues are occurring.

Support will be through a mixture of resolving and identifying issues either by phone or email. This will suit someone who is intuitive, keen to assist and technically minded. An ideal candidate would have experience within a technical support role beforehand but the language skills combined with strong customer service skills andthe ability to learn quickly about technical areas will also be suitable for this position.

This should be seen as a long-term opportunity; the company invest a lot of time and training in their employees and have a strong range of benefits to complement their close-knit team culture.

We look forward to receiving your application via this website today.

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Due to the high levels of interest in the particular vacancy only successful applicants will be contacted.

Park Street People Ltd is an Equal Opportunities Employer. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We are acting as an Employment Agency in relation to this role.

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