German Service Desk Representative (1st Line)

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Vacancy summary

Vacancy summary

Reference: 01009

Job Type: Permanent

Date Posted: 10 August 2016

German speakers needed!!! An opportunity has come up for a German speaker as a 1st Line Support Representative with a market-leading technology and consulting solutions provider. The role will focus on supporting their German customer base who require technical support for different issues. Utilising a helpdesk ticketing system, you'll have key SLA's to achieve on a daily basis in respect of response times as and when issues are occurring. Support will be through a mixture of resolving and identifying issues either by phone or email. This will suit someone who is intuitive, keen to assist and technically minded. An ideal candidate would have experience within a technical support role beforehand but a fluent speaker of German with strong customer service skills along with having the ability to learn quickly about technical areas will also be suitable for this position. We look forward to receiving your application via this website today. Due to the high levels of interest in the particular vacancy only successful applicants will be contacted. Park Street People Ltd is an Equal Opportunities Employer. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We are acting as an Employment Agency in relation to this role.

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