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German Customer Service Executive/Account Manager

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Vacancy summary

Vacancy summary

Reference: 03840

Job Type: Permanent

Date Posted: 11 August 2016

An established company based in Reading with offices in USA and Japan involved in marketing and selling software components and tools to software Developers and Resellers world-wide using an 'e-commerce' system. They are currently looking to recruit for a German-speaking Customer Service Executive/Account Manager to work in a busy department. You will be responsible for all pre-sales and post-sales customer support and managing the entire sales cycle using both English and German. You will also be able to manage several roles at once with a hands-on approach and excellent organisational and administration skills. Geeignete Kandidaten würden Erfahrung in einer ähnlichen Position, vorzugsweise in der IT-Branche, haben und gerne in einer kleinen Firma mit einer etablierten Arbeitskraft angestellt sein. Es müssen hervorragende Kommunikationsfähigkeiten in den beiden Sprachen (Deutsch und Englisch), über das Telefon sowie auch schriftlich, beherrscht werden. Zusätzlich wird Pro-Aktivität in dem Aufbau guter Kundenbeziehungen verlangt, und die verschiedenen Verkaufsprozesse sollten professionell behandelt werden. Folgende Fähigkeiten werden vorausgesetzt: als aktives und flexibles Team Mittglied Eigeninitiative in der Arbeit zu zeigen; Angebote zu verhandeln und abzuschließen; auftretende Anfragen und Probleme von Anfang bis zur Vervollständigung zu betreuen. This is a permanent, full time position paying between £25-27k based in Reading (Berkshire), making it commutable from locations such as Bracknell, Ascot, Wokingham, Slough, Maidenhead, Basingstoke and Camberley. For further information, please apply ASAP via this website. The successful candidate will be required to do a covering letter in German as part of the process but please send the CV in the first instance. Park Street People Ltd does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. We are acting as an Employment Agency in relation to this role.

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