German Customer Service Agent

map_markerReading CoinNegotiable

Vacancy summary

Vacancy summary

Reference: 03122

Job Type: Permanent

Date Posted: 11 August 2016

Working on behalf of a leading technology business with rapid growth, we are recruiting for a German or Dutch Customer Service Agent to join an exisiting team. This role will be an integral part of the Managed Risk Services Team and will involve you investigating potentially fraudulent orders for some of the client’s largest customers. You will be required to research a high volume of suspect orders to identify and decline fraudulent orders before they are processed and assess key risk factors. It will be required of the successful candidate to solve straightforward problems analysing possible solutions using standard procedures and to interact effectively with all levels of management and staff. To be considered for this role you must be able be a German or Dutch native or be able to speak either language to a mother tongue level. You must be an individual who has strong organisational and time management skills who is able to work well in a team environment and be able to learn new processes and procedures quickly. You must hold strong telephone and customer service skills. For this role it is essential that you are able to function effectively in a fast paced ever changing work environment with multiple priorities. Based in Reading, our client is commutable by both car and public transport from towns throughout Berkshire, Hampshire, Surrey, Oxfordshire and Buckinghamshire (including Reading, Bracknell, Wokingham, Ascot, Camberley, Windsor, Newbury, Oxford, Maidenhead, Slough, Farnborough and Aldershot). Please apply via this website to be considered for this role. Due to time constraints, only successful applicants will be contacted for this specific vacancy. Park Street People Ltd does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. We are acting as an Employment Agency in relation to this role.

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