Reference: 01088 Job Type: Permanent Date Posted: 10 August 2016
Job Type: Permanent
Date Posted: 10 August 2016
German 1st Line Technical Support (English & German fluent business language skills) £21-23K per annum, full-time, permanent. Mon- Fri 7am - 4pm THE COMPANY - Market leading IT software provider, working with many leading brands on a global basis - EMEA head office working with a team of bright, proactive and hard working professionals - Looking to continue business expansion within the EMEA territory - Stock listed firm for over 10 years THE ROLE - Customer support role which requires business fluency in German & English (all of these languages should be spoken to a business level) - Comprises a mixture of: - phone & email based customer service - 1st line technical helpdesk support - upselling and cross-selling products with warm leads/existing clients - proactive customer relationship account management - Great opportunity to work in a busy and varied role where you get to build long-term relationships with your client-base THE CANDIDATE - Previous exposure in B2B customer service, call centre, IT helpdesk roles is of significant benefit and will improve your chances of obtaining an interview - A great communicator who takes a proactive approach to everything they are tasked with - Professional and hard-working character - Solid IT skills (Microsoft Office) and has capability to undertake technical training on new IT software packages - Owing to the location being outside Cambridge, the candidate will ideally drive - Additional language skills are highly desirable If you feel your profile would be suitable for this vacancy, please apply via the methods below. Due to time constraints only successful candidates will be contacted for this specific vacancy. Park Street People Ltd does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. We are acting as an Employment Agency in relation to this role.
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