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Customer Success Manager ¦ Pre-IPO SaaS disruptor ¦ West

MarkerLondon - West Coin£45,000 to £60,000

Vacancy summary

Reference: 07308

Job Type: Permanent

Date Posted: 19 July 2018

  • Fast growing tech start up company
  • Entrepreneurial working environment 
  • Great earning potential
  • Modern campus environment with great social activities

Customer Success Manager ¦ Pre-IPO SaaS disruptor ¦ West London

Are you:  

- A self-starter and strategic thinker?

- Commercially savvy and looking to work in a dynamic environment?

- Looking for quick career progression?

- A bright, innovative, talented individual and want to be part of something BIG?

- Someone who has a consistent desire to be the best!

- The type of person who has an attitude to go the extra mile

Working for this entrepreneurial tech start up; this is an opportunity you've been looking for to take your career to the next level.

What the company offers to you:

- Extensive bespoke training and development

- Fast paced, entrepreneurial and challenging environment with quick progression for successful individuals

- Amazing, modern campus with social events, onsite bars and restaurants. Team activities every week!  

- Global offices

- Great benefits package and a competitive salary structure (basic salaries between £45-60K per annum + up to 30% bonus)

What experience do you need?

  • Ability to create a customer success plan focused specifically on long-term account retention (this role is targeted on client retention levels and an assigned annual revenue target within the designated accounts)
  • Commercial negotiation using a solutions driven methodology
  • Proven experience in maintaining and improving customer retention rates
  • Ability to take the macro strategy and deliver with users on micro level
  • Proactively maintain a relationship with clients and ensure full engagement with all stakeholders
  • Able to demonstrate a proven background in providing superior account management 

Park Street People Ltd does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. We are acting as an Employment Agency in relation to this role.

Tags: Customer retention, customer success, customer success manager, start up, technology, strategy, strategic thinking, entrepreneurship, retention strategies, business strategy, retention management, commercial savvy, inside sales, business development, account management, account manager, renewals specialist

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*Terms and conditions apply


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