Customer Service Team Leader with French

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Vacancy summary

Vacancy summary

Reference: 00351

Job Type: Permanent

Date Posted: 10 August 2016

Our client, a global leader in their field is recruiting for a Customer Service Team Leader with French language skills to join the team on a permanent basis. The Team Leader will manage the Customer Service team on a daily basis including team performance, training and workload to following employment policies (disciplines and grievances), report writing and leading continuous improvement initiatives. Within this role your typical customer services duties will include, but will not be limited to, liaising with business customers regarding product enquiries, processing orders and keeping the customer up to date with the progress of their order. Additionally, you will ensure customer orders are prioritised and progressed appropriately and that service level agreements are met. You will also proactively deal with any order discrepancies and generally provide a high level of customer service at all times. The ideal candidate will have excellent French and English language skills and you will be confident working in a B2B supervisory customer service role. In return our client is offering a competitive salary and benefits package. Due to the location of our client's offices, transport is required unless you live in the immediate local area. The office can be reached by car from locations such as High Wycombe and Slough and by public transport from Maidenhead and surrounding areas. Due to high volumes of applications for this particular opportunity, only successful candidates will be contacted. Park Street People Ltd is an Equal Opportunities Employer. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We are acting as an Employment Agency in relation to this role.

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