Customer Service Representative with Dutch

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Vacancy summary

Vacancy summary

Reference: 01962

Job Type: Permanent

Date Posted: 11 August 2016

Our client, an established business with a global presence is currently recruiting for a Customer Service Representative with Dutch language skills to join the team on a permanent basis in their Reading office. Working as part of a small team on a shift pattern basis (shifts are between 8am – 6pm, Monday – Friday), the successful candidate will be responsible for handling a variety of questions and queries from customers and engineers. The successful candidate’s duties will include; but will not be limited to: •Handle incoming calls and emails in a timely manner •Liaising with sub-contractors to schedule service calls •Making follow up calls to ensure the customer is satisfied with the resolution of their query •Liaising with internal support teams to resolve/escalate issues •Completion of administration tasks The successful candidate will possess strong written oral communication skills in both Dutch and English, you will be a team player, but work as equally well on your own initiative. Experience in customer support/service experience will be seen as advantageous for this position. For further information, or to apply for this position please submit your CV via this website today. Due to the expected high volume of applications for this role, only successful candidates will be contacted. Park Street People Ltd is an Equal Opportunities Employer. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We are acting as an Employment Agency in relation to this role.

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