Customer Service Manager

map_markerBracknell CoinNegotiable

Vacancy summary

Vacancy summary

Reference: 05820

Job Type: Permanent

Date Posted: 11 August 2016

Leading service driven organisation are looking to recruit a forward thinking, people driven Customer Service Manager to lead their growing team of Customer Service Representatives. This team is currently around 8 Representatives and 2 Team Leaders. Working for a growing and dynamic organisation, you will be a front line position, fully accountable for ensuring SLA’s are met with each corporate client they work on behalf of. A positive and driven character, you will be able to demonstrate an exemplary background in people management within a customer service environment. Working closely with other departments (in particular Client Relationship team), you will also possess the ability to manage client expectations (both over the phone and face-to-face). This is a very busy role, where attention to detail and flexibility is key. Offering a considerable package, this is an opportunity to progress your career. Experience of the training sector would be beneficial, although by no means essential. Based in Bracknell (Berkshire), this role is commutable from locations such as Reading, Ascot, Wokingham, Camberley, Sandhurst, Maidenhead and Windsor. For further details, please apply via this website.

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