Customer Service Advisor

map_markerSlough CoinNegotiable

Vacancy summary

Vacancy summary

Reference: 01360

Job Type: Temporary

Date Posted: 10 August 2016

The Opportunity: Working for a globally recognised business in a key ecommerce co-ordination role on an ongoing basis, you will be joining a team who are a lynchpin between fulfilment, finance and the customer. Dedicated to providing the highest levels of customer service and with first class communication and interpersonal skills, this opportunity is perfect for someone who wants to make a difference in their daily work and thrives on problem solving. This is a full time role temporary on-going role. Key Responsibilities: *Responding to email queries from customers in a timely manner *Liaising with internal terms to resolve service delivery issues * Using ecommerce and e-fulfilment systems to track deliveries and report product faults * Work with Finance team to resolve any payment issues customers may have. * Processing cheques. The Candidate: The ideal starter would need to be a self-starter - capable of free thought with strong computer literacy - Microsoft Office (especially Excel), Database, Outlook and demonstrate a desire to learn with integrity and excellent written communication. The Client: Our client is passionate about lots of things including books and the delivery of wonderful customer experiences and building great websites. To find out further information, or to apply for the role, please submit your CV via this website today. Due to the high levels of applications expected for this opening, only successful applicants will be contacted. Park Street People Ltd is an Equal Opportunities Employer. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We are acting as an Employment Agency in relation to this role.

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