Customer Service Administrator – Permanent

map_markerStokenchurch Coin£23,000 to £25,000

Vacancy summary

Vacancy summary

Reference: 07409

Job Type: Permanent

Date Posted: 1 October 2018

  • Passionate about customer service?
  • Flare for upselling?
  • Excellent permanent opportunity
  • Working for a leading specialist UK company

Customer Service Administrator – Permanent

A leading UK company based in Stokenchurch, is currently looking to recruit a passionate Customer Service Administrator to join their evolving team. We are seeking talented individuals who have a flair for customer service and would thrive in joining this growing business. 

The main focus of your role will be to process all customer requests in a timely and efficiently manner, providing the highest customer service levels at all times.

Responsibilities include:

  • Answering incoming calls; raising orders and solving any queries quickly and effectively
  • Managing backorders to ensure customer orders are fulfilled promptly – includes calling customers in regard to backorders, upselling where possible and advising on any delays to deliveries
  • Taking sales orders from customers and resolving any issues with stock
  • Other administrative tasks as and when required 

Skills and knowledge:

  • Exceptional telephone manner; clear communicator both written and verbal
  • Excellent computer skills; sound working knowledge of MS Office
  • Previous experience in a customer service and order processing role
  • Must be customer focused

Park Street People Ltd does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. We are acting as an Employment Agency in relation to this role.

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