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Customer Helpdesk Representative

map_markerReading CoinNegotiable

Vacancy summary

Vacancy summary

Reference: 01893

Job Type: Permanent

Date Posted: 11 August 2016

Our client, a dynamic marketing company in Reading, is recruiting for a confident Customer Helpdesk Representative to join their team on a permanent basis. This position is perfectly suited for an articulate and professional individual with a passion for providing an excellent level of customer service, and requires a candidate with experience in telephone based communication (approximately 30 inbound calls p/day). Within this role you will be responsible for managing helpdesk requests via outbound and inbound telephone calls as well as email. You will be accountable for maintaining and developing relationships with suppliers of the company and looking for ways to improve client management. The role involves extensive reporting (internal & external) so the successful candidate must be confident using Excel on a daily basis (intermediate level user at least). The ideal candidate will have previous experience of working in a fast-paced office environment alongside previous customer service experience. To be considered, you must have excellent attention to detail, organisation, time management and a positive can do attitude. Based in Reading this role is easily commutable from locations such as Maidenhead, Winnersh, Wokingham, Bracknell, Ascot and Windsor. Please apply via this website to be considered for this role. Due to time constraints, only successful applicants will be contacted for these specific vacancies. Park Street People Ltd does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. We are acting as an Employment Agency in relation to this role. Please follow Park Street People on Facebook and Twitter for full recruitment advice as well as all of our up to date vacancies.

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