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Customer Care Representative with Italian

map_markerStoke Poges CoinNegotiable

Vacancy summary

Vacancy summary

Reference: 04858

Job Type: Permanent

Date Posted: 11 August 2016

Our client a global leader in electronics and IT hardware require a multilingual Customer Care Representative to work in their Berkshire based offices. The ideal candidate must speak fluent Italian, English, Spanish and French or German, and have previous experience in a phone-based customer service role. The Global Contact Centre Representative will be responsible for taking first-line support calls from customers, partners, subcontractors and engineers. They will be responsible for entering information into a call database, monitoring the call status (making outbound calls) and where necessary escalating the call to the next appropriate level of management and support. Candidates MUST have fluent Italian and English and at least 2 of the other languages. Due to location candidates must have their own transport.

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