Application Support Analyst - Marlow

Why you want to join the company

• They have an inspiring management team who lead from the front and are focused on developing their business to the next level
• Ongoing training and development enables everyone who works there to have great long term career prospects within the organisation
• This is a company who values innovative and entrepreneurial thinkers

Day to day responsibilities

• Working with customers/colleagues to find effective solutions
• Provision of an exceptional first and second line support service
• Updating and publishing documents on support topics for internal staff
• Providing support to external customers 
• Dealing with internal software and hardware support across software, hardware and telephony 
• Creating user accounts and dealing with password issues

What you need to apply

• Strong communication and analytical skills to be able to understand and explain technical issues to customers and get relevant information from the customer to solve the problem
• A commitment to providing high quality customer service
• Excellent knowledge of Microsoft Office 365
• Advanced knowledge and current experience in MS Project Server/Online, SharePoint Server/SharePoint Online,  Project Professional and MS Office365
• Microsoft Azure
• Excellent knowledge and experience of Windows and networking as well as MS SQL Server and MS Dynamics 365
• Active Directory and security administration

If you wish to discuss the role in more detail please call Jocelyn Chapman on 01753 834 866 or email Jocelyn@parkstreetpeople.com

Park Street People Ltd does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. We are acting as an Employment Agency in relation to this role.