Order Processing Representative with French

Our client, a global pharmaceutical company, is currently looking for an Order Processing Representative with fluent/native French language skills to join their team in Chester on a full time, 6-month temporary basis (35 hours per week).

Key Responsibilities

• Taking orders from customers, often requiring a lot a product knowledge and query resolution, and enter them in SAP
• Overseeing backorders and returns
• Liaise with customers over the phone, email, chat and tickets to ensure the quality resolution of all customer requests and issues
• Assisting with internal and external audits

Requirements

• Previous experience working in an order processing/customer support role particularly within the pharmaceutical/life sciences industry
• Fluent in French
• Strong knowledge of MS Office
• Excellent communication and interpersonal skills

Park Street People Ltd is an Equal Opportunities Employer. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We are acting as an Employment Business in relation to this role.