Vacancy summary
Reference: 06873 Job Type: Permanent Date Posted: 5 September 2017Vacancy summary
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Consultant
This is a great opportunity to join one of London's fast growing international marketing software companies, as they expand globally and work with FTSE 100 companies.
This role is responsible for 1st line support, across their professional services clients. Based close to London bridge, this is the opportunity to work within a vibrant international team.
Key Responsibilities
- Provide high quality support across the company's clients
- Resolve basic technical queries, utilising JavaScript, HTML, CSS and SQL
- Escalate more complex queries to 2nd line support
- Maintain client record logs
- Liaise with software developers, reporting on common issues
- Communicate in a professional and prompt manner to all client queries, across international clients.
Skills required:
- Strong technical ability across: HTML, CSS, JavaScript, SQL
- Excellent customer services ability
- Ability to think analytically to solve complex issues
- Attention to details, to accurately record client queries.
Park Street People Ltd is an Equal Opportunities Employer. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We are acting as an Employment Agency in relation to this role.
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