First Response Claims Handler

This is an exciting opportunity for a First Response Claims Handler to join an established credit hire association based in Uxbridge.

As a First Response Claims Handler, you will be assessing claims received from customers and managing the process by liaising with various parties to ensure claims are valid.

Key Responsibilities

• Assess claims from customers and provide a hire vehicle whilst maintaining excellent customer service levels
• Review circumstances of road traffic incidents and investigate the severity of vehicle’s damages
• Liaise with several parties to assist with investigations
• Ensure company’s guidelines are established and adhered to

Requirements

• Previous experience in a similar role particularly within the credit hire/motor insurance industry
• Strong customer service background with excellent telephone manner
• Good sales and negotiation skills
• Working knowledge of Microsoft Office
• Great attention to detail
• Excellent communication and interpersonal skills

Park Street People Ltd is an Equal Opportunities Employer. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We are acting as an Employment Agency in relation to this role.